5 citations · 7 across the 5 of their papers we have counts for
3 papers · 1 filter
Information filtering based on wiki index database
A. V. Smirnov, A. A. Krizhanovsky
In this paper we present a profile-based approach to information filtering by an analysis of the content of text documents. The Wikipedia index database is created and used to auto…
Context-sensitive access to e-document corpus
A. V. Smirnov, T. V. Levashova, M. P. Pashkin +4
The methodology of context-sensitive access to e-documents considers context as a problem model based on the knowledge extracted from the application domain, and presented in the f…
Ontology-Based Users & Requests Clustering in Customer Service Management System
Alexander Smirnov, Mikhail Pashkin, Nikolai Chilov +3
Customer Service Management is one of major business activities to better serve company customers through the introduction of reliable processes and procedures. Today this kind of…