49 citations · 209 across the 12 of their papers we have counts for
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cs.CL2021
Towards Facilitating Empathic Conversations in Online Mental Health Support: A Reinforcement Learning Approach
Ashish Sharma, Inna W. Lin, Adam S. Miner +2
Online peer-to-peer support platforms enable conversations between millions of people who seek and provide mental health support. If successful, web-based mental health conversatio…
cs.CL2020★ 7 cited
A Computational Approach to Understanding Empathy Expressed in Text-Based Mental Health Support
Ashish Sharma, Adam S. Miner, David C. Atkins +1
Empathy is critical to successful mental health support. Empathy measurement has predominantly occurred in synchronous, face-to-face settings, and may not translate to asynchronous…