12 citations · 18 across the 2 of their papers we have counts for
2 papers
cs.CL2015★ 12 cited
Using Latent Semantic Analysis to Identify Quality in Use (QU) Indicators from User Reviews
Wendy Tan Wei Syn, Bong Chih How, Issa Atoum
The paper describes a novel approach to categorize users' reviews according to the three Quality in Use (QU) indicators defined in ISO: effectiveness, efficiency and freedom from r…
cs.SE2015★ 6 cited
Measuring Software Quality in Use: State-of-the-Art and Research Challenges
Issa Atoum, Chih How Bong
Software quality in use comprises quality from the user's perspective. It has gained its importance in e-government applications, mobile-based applications, embedded systems, and e…