4 citations · 4 across the 2 of their papers we have counts for
2 papers
cs.PF2015
Inhomogeneous CTMC Model of a Call Center with Balking and Abandonment
Maciej Rafal Burak
This paper considers a nonstationary multiserver queuing model with abandonment and balking for inbound call centers. We present a continuous time Markov chain (CTMC) model which c…
cs.PF2014★ 4 cited
Multi-step Uniformization with Steady-State Detection in Nonstationary M/M/s Queuing Systems
Maciej Burak
A new approach to the steady state detection in the uniformization method of solving continuous time Markov chains is introduced. The method is particularly useful in solving inhom…