526 citations · 1.6k across the 39 of their papers we have counts for
5 papers · 1 filter
Revealing Patient-Reported Experiences in Healthcare from Social Media using the DAPMAV Framework
Curtis Murray, Lewis Mitchell, Jonathan Tuke +1
Understanding patient experience in healthcare is increasingly important and desired by medical professionals in a patient-centered care approach. Healthcare discourse on social me…
#IStandWithPutin versus #IStandWithUkraine: The interaction of bots and humans in discussion of the Russia/Ukraine war
Bridget Smart, Joshua Watt, Sara Benedetti +2
The 2022 Russian invasion of Ukraine emphasises the role social media plays in modern-day warfare, with conflict occurring in both the physical and information environments. There…
Performance Analysis: Discovering Semi-Markov Models From Event Logs
Anna Kalenkova, Lewis Mitchell, Matthew Roughan
Process mining is a well-established discipline of data analysis focused on the discovery of process models from information systems' event logs. Recently, an emerging subarea of p…
Information flow estimation: a study of news on Twitter
Tobin South, Bridget Smart, Matthew Roughan +1
News media has long been an ecosystem of creation, reproduction, and critique, where news outlets report on current events and add commentary to ongoing stories. Understanding the…
Are we always in strife? A longitudinal study of the echo chamber effect in the Australian Twittersphere
Mehwish Nasim, Derek Weber, Tobin South +4
Contrary to expectations that the increased connectivity offered by the internet and particularly Online Social Networks (OSNs) would result in broad consensus on contentious issue…