3 papers
cs.IR2026
AI in Search Reduces Publisher Referrals Without Improving User Experience: Experimental Evidence
Stephanie T. Wang, Jeffrey Gleason, Yakov Bart +2
The integration of generative AI into web search delivers synthesized answers to user queries, changing how people navigate and assess information, while raising concerns about the…
cs.HC2025
"It's not a representation of me": Examining Accent Bias and Digital Exclusion in Synthetic AI Voice Services
Shira Michel, Sufi Kaur, Sarah Elizabeth Gillespie +3
Recent advances in artificial intelligence (AI) speech generation and voice cloning technologies have produced naturalistic speech and accurate voice replication, yet their influen…
cs.CY2024
Market or Markets? Investigating Google Search's Market Shares Under Horizontal and Vertical Segmentation
Desheng Hu, Muhammad Abu Bakar Aziz, Jeffrey Gleason +4
Is Google Search a monopoly with gatekeeping power? Regulators from the US, UK, and Europe have argued that it is based on the assumption that Google Search dominates the market fo…