3 papers
cs.CY2026
What is Safety? Corporate Discourse, Power, and the Politics of Generative AI Safety
Ankolika De, Gabriel Lima, Yixin Zou
This work examines how leading generative artificial intelligence companies construct and communicate the concept of "safety" through public-facing documents. Drawing on critical d…
cs.CY2025
Towards Experience-Centered AI: A Framework for Integrating Lived Experience in Design and Development
Sanjana Gautam, Mohit Chandra, Ankolika De +3
Lived experiences fundamentally shape how individuals interact with AI systems, influencing perceptions of safety, trust, and usability. While prior research has focused on develop…
cs.CY2025
"Business on WhatsApp is tough now -- but am I really a businesswoman?" Exploring Challenges with Adapting to Changes in WhatsApp Business
Ankolika De
This study examines how WhatsApp has evolved from a personal communication tool to a professional platform, focusing on its use by small business owners in India. Initially embrace…