2 papers
cs.CL2026
PsyProbe: Proactive and Interpretable Dialogue through User State Modeling for Exploratory Counseling
Sohhyung Park, Hyunji Kang, Sungzoon Cho +1
Recent advances in large language models have enabled mental health dialogue systems, yet existing approaches remain predominantly reactive, lacking systematic user state modeling…
cs.CL2025
LLM-guided Plan and Retrieval: A Strategic Alignment for Interpretable User Satisfaction Estimation in Dialogue
Sangyeop Kim, Sohhyung Park, Jaewon Jung +2
Understanding user satisfaction with conversational systems, known as User Satisfaction Estimation (USE), is essential for assessing dialogue quality and enhancing user experiences…