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cs.HC2026★ 5 cited
From Future of Work to Future of Workers: Addressing Asymptomatic AI Harms for Dignified Human-AI Interaction
Upol Ehsan, Samir Passi, Koustuv Saha +3
In the future of work discourse, AI is touted as the ultimate productivity amplifier. Yet, beneath the efficiency gains lie subtle erosions of human expertise and agency. This pape…
cs.HC2024
Seamful XAI: Operationalizing Seamful Design in Explainable AI
Upol Ehsan, Q. Vera Liao, Samir Passi +2
Mistakes in AI systems are inevitable, arising from both technical limitations and sociotechnical gaps. While black-boxing AI systems can make the user experience seamless, hiding…
cs.HC2024
The Who in XAI: How AI Background Shapes Perceptions of AI Explanations
Upol Ehsan, Samir Passi, Q. Vera Liao +4
Explainability of AI systems is critical for users to take informed actions. Understanding "who" opens the black-box of AI is just as important as opening it. We conduct a mixed-me…