5 papers · 1 filter
Needling Through the Threads: A Visualization Tool for Navigating Threaded Online Discussions
Yijun Liu, Frederick Choi, Eshwar Chandrasekharan
Navigating large-scale online discussions is difficult due to the rapid pace and large volume of user-generated content. Prior work in CSCW has shown that moderators often struggle…
Designing Usable Controls for Customizable Social Media Feeds
Frederick Choi, Eshwar Chandrasekharan
Personalized recommendation algorithms deliver content to the user on most major social media platforms. While these algorithms are crucial for helping users find relevant content,…
The Ranking Effect: How Algorithmic Rank Influences Attention on Social Media
Jackie Chan, Fred Choi, Koustuv Saha +1
Social media feeds have become central to the Internet. Among the most visible are trending feeds, which rank content deemed timely and relevant. To examine how feed signals influe…
Examining Algorithmic Curation on Social Media: An Empirical Audit of Reddit's r/popular Feed
Jackie Chan, Fred Choi, Koustuv Saha +1
Platforms are increasingly relying on algorithms to curate the content within users' social media feeds. However, the growing prominence of proprietary, algorithmically curated fee…
Venire: A Machine Learning-Guided Panel Review System for Community Content Moderation
Vinay Koshy, Frederick Choi, Yi-Shyuan Chiang +3
Research into community content moderation often assumes that moderation teams govern with a single, unified voice. However, recent work has found that moderators disagree with one…