2 papers
cs.IR2026
Latent Customer Segmentation and Value-Based Recommendation Leveraging a Two-Stage Model with Missing Labels
Keerthi Gopalakrishnan, Tianning Dong, Chia-Yen Ho +5
The success of businesses depends on their ability to convert consumers into loyal customers. A customer's value proposition is a primary determinant in this process, requiring a b…
cs.AI2025
To See or To Read: User Behavior Reasoning in Multimodal LLMs
Tianning Dong, Luyi Ma, Varun Vasudevan +3
Multimodal Large Language Models (MLLMs) are reshaping how modern agentic systems reason over sequential user-behavior data. However, whether textual or image representations of us…