3 papers
cs.HC2026
Revisiting Worker-Centered Design: Tensions, Blind Spots, and Action Spaces
Shuhao Ma, John Zimmerman, Valentina Nisi +1
Worker-Centered Design (WCD) has gained prominence over the past decade, offering researchers and practitioners ways to engage worker agency and support collective actions for work…
cs.HC2025
Exploring the Innovation Opportunities for Pre-trained Models
Minjung Park, Jodi Forlizzi, John Zimmerman
Innovators transform the world by understanding where services are successfully meeting customers' needs and then using this knowledge to identify failsafe opportunities for innova…
cs.HC2025
AI Mismatches: Identifying Potential Algorithmic Harms Before AI Development
Devansh Saxena, Ji-Youn Jung, Jodi Forlizzi +2
AI systems are often introduced with high expectations, yet many fail to deliver, resulting in unintended harm and missed opportunities for benefit. We frequently observe significa…