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cs.CL2026
INSURE-Dial: A Phase-Aware Conversational Dataset & Benchmark for Compliance Verification and Phase Detection
Shubham Kulkarni, Alexander Lyzhov, Preetam Joshi +1
Administrative phone tasks drain roughly 1 trillion USD annually from U.S. healthcare, with over 500 million insurance-benefit verification calls manually handled in 2024. We intro…
cs.CL2025
HalluciNot: Hallucination Detection Through Context and Common Knowledge Verification
Bibek Paudel, Alexander Lyzhov, Preetam Joshi +1
This paper introduces a comprehensive system for detecting hallucinations in large language model (LLM) outputs in enterprise settings. We present a novel taxonomy of LLM responses…