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cs.AI2026
Help Without Being Asked: A Deployed Proactive Agent System for On-Call Support with Continuous Self-Improvement
Fengrui Liu, Xiao He, Tieying Zhang
In large-scale cloud service platforms, thousands of customer tickets are generated daily and are typically handled through on-call dialogues. This high volume of on-call interacti…
cs.AI2026
KairosVL: Orchestrating Time Series and Semantics for Unified Reasoning
Haotian Si, Changhua Pei, Xiao He +9
Driven by the increasingly complex and decision-oriented demands of time series analysis, we introduce the Semantic-Conditional Time Series Reasoning task, which extends convention…
cs.AI2025
ChatTS: Aligning Time Series with LLMs via Synthetic Data for Enhanced Understanding and Reasoning
Zhe Xie, Zeyan Li, Xiao He +6
Understanding time series is crucial for its application in real-world scenarios. Recently, large language models (LLMs) have been increasingly applied to time series tasks, levera…