50 citations · 50 across the 2 of their papers we have counts for
2 papers
cs.CL2018★ 50 cited
The Data Science of Hollywood: Using Emotional Arcs of Movies to Drive Business Model Innovation in Entertainment Industries
Marco Del Vecchio, Alexander Kharlamov, Glenn Parry +1
Much of business literature addresses the issues of consumer-centric design: how can businesses design customized services and products which accurately reflect consumer preference…
cs.OH2012
Understanding Complex Service Systems Through Different Lenses: An Overview
Gerard Briscoe, Krista Keranen, Glenn Parry
The 2011 Grand Challenge in Service conference aimed to explore, analyse and evaluate complex service systems, utilising a case scenario of delivering on improved perception of saf…