2 papers
econ.GN2026
The AI Penalty: People Reduce Compensation for Workers Who Use AI
Jin Kim, Shane Schweitzer, David De Cremer +1
We investigate whether and why people might adjust compensation for workers who use AI tools. Across 13 studies (N = 4,956), participants consistently lowered compensation for work…
cs.HC2025
The Adoption and Efficacy of Large Language Models: Evidence From Consumer Complaints in the Financial Industry
Minkyu Shin, Jin Kim, Jiwoong Shin
Large Language Models (LLMs) are reshaping consumer decision-making, particularly in communication with firms, yet our understanding of their impact remains limited. This research…