85 citations · 172 across the 25 of their papers we have counts for
9 papers · 1 filter
Intervening With Confidence: Conformal Prescriptive Monitoring of Business Processes
Mahmoud Shoush, Marlon Dumas
Prescriptive process monitoring methods seek to improve the performance of a process by selectively triggering interventions at runtime (e.g., offering a discount to a customer) to…
Why am I Waiting? Data-Driven Analysis of Waiting Times in Business Processes
Katsiaryna Lashkevich, Fredrik Milani, David Chapela-Campa +2
Waiting times in a business process often arise when a case transitions from one activity to another. Accordingly, analyzing the causes of waiting times of activity transitions can…
Repairing Activity Start Times to Improve Business Process Simulation
David Chapela-Campa, Marlon Dumas
Business Process Simulation (BPS) is a common technique to estimate the impact of business process changes, e.g. what would be the cycle time of a process if the number of traces i…
Business Process Simulation with Differentiated Resources: Does it Make a Difference?
Orlenys Lopez-Pintado, Marlon Dumas
Business process simulation is a versatile technique to predict the impact of one or more changes on the performance of a process. Mainstream approaches in this space suffer from v…
Libra: High-Utility Anonymization of Event Logs for Process Mining via Subsampling
Gamal Elkoumy, Marlon Dumas
Process mining techniques enable analysts to identify and assess process improvement opportunities based on event logs. A common roadblock to process mining is that event logs may…
When to intervene? Prescriptive Process Monitoring Under Uncertainty and Resource Constraints
Mahmoud Shoush, Marlon Dumas
Prescriptive process monitoring approaches leverage historical data to prescribe runtime interventions that will likely prevent negative case outcomes or improve a process's perfor…