90 citations · 198 across the 8 of their papers we have counts for
7 papers · 1 filter
Why the World Reads Wikipedia: Beyond English Speakers
Florian Lemmerich, Diego Sáez-Trumper, Robert West +1
As one of the Web's primary multilingual knowledge sources, Wikipedia is read by millions of people across the globe every day. Despite this global readership, little is known abou…
Churn Intent Detection in Multilingual Chatbot Conversations and Social Media
Christian Abbet, Meryem M'hamdi, Athanasios Giannakopoulos +4
We propose a new method to detect when users express the intent to leave a service, also known as churn. While previous work focuses solely on social media, we show that this inten…
Structuring Wikipedia Articles with Section Recommendations
Tiziano Piccardi, Michele Catasta, Leila Zia +1
Sections are the building blocks of Wikipedia articles. They enhance readability and can be used as a structured entry point for creating and expanding articles. Structuring a new…
Latent Structure in Collaboration: the Case of Reddit r/place
Jérémie Rappaz, Michele Catasta, Robert West +1
Many Web platforms rely on user collaboration to generate high-quality content: Wiki, Q&A communities, etc. Understanding and modeling the different collaborative behaviors is ther…
How Constraints Affect Content: The Case of Twitter's Switch from 140 to 280 Characters
Kristina Gligorić, Ashton Anderson, Robert West
It is often said that constraints affect creative production, both in terms of form and quality. Online social media platforms frequently impose constraints on the content that use…
Quootstrap: Scalable Unsupervised Extraction of Quotation-Speaker Pairs from Large News Corpora via Bootstrapping
Dario Pavllo, Tiziano Piccardi, Robert West
We propose Quootstrap, a method for extracting quotations, as well as the names of the speakers who uttered them, from large news corpora. Whereas prior work has addressed this pro…