Making Generative AI Workable at Work: Accountability, Localization, and Representation in Kenyan and Nigerian Small Businesses

Najeeb Gambo Abdulhamid, Stephanie Nyairo, Liz Ankrah +1

Generative AI is widely framed as democratizing skilled work by lowering the barrier to producing professional output. Drawing on 21 semi-structured interviews with 27 workers acro…