most citedEvaluation format, not model capability, drives triage failure in the assessment of consumer health AI

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cs.HC2026★ 1 cited

Evaluation format, not model capability, drives triage failure in the assessment of consumer health AI

David Fraile Navarro, Farah Magrabi, Enrico Coiera

Ramaswamy et al. reported in Nature Medicine that ChatGPT Health under-triages 51.6% of emergencies, concluding that consumer-facing AI triage poses safety risks. However, their ev…