6 papers
"Law at Your Fingertips": Understanding Legal Information Seeking on Video-Sharing Platforms in China
Zhiyang Wu, Junliang Chen, Qian Wan +4
Equipping laypeople with the capabilities to seek legal information has been an important goal for Legal Empowerment in modern society. However, unlike general information-seeking…
Constructing Algorithmic Authority: How Multi-Channel Networks (MCNs) Govern Live-Streaming Labor in China
Qing Xiao, Rongyi Chen, Jingjia Xiao +6
This study examines the discursive construction of algorithms and its role in labor management in Chinese live-streaming industry by focusing on how intermediary organizations (Mul…
Minion: A Technology Probe to Explore How Users Negotiate Harmful Value Conflicts with AI Companions
Xianzhe Fan, Qing Xiao, Xuhui Zhou +4
AI companions are designed to foster emotionally engaging interactions, yet users often encounter conflicts that feel frustrating or hurtful, such as discriminatory statements and…
"It Might be Technically Impressive, But It's Practically Useless to us": Motivations, Practices, Challenges, and Opportunities for Cross-Functional Collaboration around AI within the News Industry
Qing Xiao, Xianzhe Fan, Felix M. Simon +2
Recently, an increasing number of news organizations have integrated artificial intelligence (AI) into their workflows, leading to a further influx of AI technologists and data wor…
Let's Influence Algorithms Together: How Millions of Fans Build Collective Understanding of Algorithms and Organize Coordinated Algorithmic Actions
Qing Xiao, Yuhang Zheng, Xianzhe Fan +2
Previous research pays attention to how users strategically understand and consciously interact with algorithms but mainly focuses on an individual level, making it difficult to ex…
User-Driven Value Alignment: Understanding Users' Perceptions and Strategies for Addressing Biased and Discriminatory Statements in AI Companions
Xianzhe Fan, Qing Xiao, Xuhui Zhou +4
Large language model-based AI companions are increasingly viewed by users as friends or romantic partners, leading to deep emotional bonds. However, they can generate biased, discr…