5 citations · 5 across the 1 of their papers we have counts for
2 papers
cs.SE2015★ 5 cited
Managing Support Requests in Open Source Software Project: The Role of Online Forums
Faheem Ahmed, Piers Campbell, Ahmad Jaffar +1
The use of free and open source software is gaining momentum due to the ever increasing availability and use of the Internet. Organizations are also now adopting open source softwa…
cs.SE2015
Myths and Realities about Online Forums in Open Source Software Development: An Empirical Study
Faheem Ahmed, Piers Campbell, Ahmad Jaffar +1
The use of free and open source software (OSS) is gaining momentum due to the ever increasing availability and use of the Internet. Organizations are also now adopting open source…