most citedBehavioral Modeling for Churn Prediction: Early Indicators and Accurate Predictors of Custom Defection and Loyalty

23 citations · 23 across the 1 of their papers we have counts for

collaborators

1 paper

cs.LG2015★ 23 cited

Behavioral Modeling for Churn Prediction: Early Indicators and Accurate Predictors of Custom Defection and Loyalty

Muhammad R. Khan, Johua Manoj, Anikate Singh +1

Churn prediction, or the task of identifying customers who are likely to discontinue use of a service, is an important and lucrative concern of firms in many different industries.…