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researcher

E. Rothgang

3 papers hereh-index 10331 citations40 works total

Matching runs newest-first, so older work may not be attached to this profile yet.

author position
  • middle author1
  • last author2

Across the 3 of 3 papers where every author was matched, so the position is known.

fields
  • eess.IV2
  • cs.LG1

identity via Semantic Scholar / OpenAlex

most citedSystem Design for a Data-driven and Explainable Customer Sentiment Monitor

27 citations · 28 across the 3 of their papers we have counts for

collaborators
Showing cs.LGShow all

1 paper · 1 filter

cs.LG2021★ 27 cited

System Design for a Data-driven and Explainable Customer Sentiment Monitor

An Nguyen, Stefan Foerstel, Thomas Kittler +8

The most important goal of customer services is to keep the customer satisfied. However, service resources are always limited and must be prioritized. Therefore, it is important to…

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Not affiliated with arXiv. Researcher data from Semantic Scholar (ODC-BY) and OpenAlex.