380 citations · 382 across the 2 of their papers we have counts for
2 papers
cs.CL2021★ 2 cited
Actionable Conversational Quality Indicators for Improving Task-Oriented Dialog Systems
Michael Higgins, Dominic Widdows, Chris Brew +9
Automatic dialog systems have become a mainstream part of online customer service. Many such systems are built, maintained, and improved by customer service specialists, rather tha…
cs.CL2017★ 380 cited
SearchQA: A New Q&A Dataset Augmented with Context from a Search Engine
Matthew Dunn, Levent Sagun, Mike Higgins +3
We publicly release a new large-scale dataset, called SearchQA, for machine comprehension, or question-answering. Unlike recently released datasets, such as DeepMind CNN/DailyMail…