26 citations · 43 across the 2 of their papers we have counts for
2 papers
cs.RO2022★ 26 cited
Is it personal? The impact of personally relevant robotic failures (PeRFs) on humans' trust, likeability, and willingness to use the robot
Romi Gideoni, Shanee Honig, Tal Oron-Gilad
In three laboratory experiments, we examine the impact of personally relevant failures (PeRFs) on perceptions of a collaborative robot. PeR is determined by how much a specific iss…
cs.RO2022★ 17 cited
Using Online Customer Reviews to Classify, Predict, and Learn about Domestic Robot Failures
Shanee Honig, Alon Bartal, Yisrael Parmet +1
There is a knowledge gap regarding which types of failures robots undergo in domestic settings and how these failures influence customer experience. We classified 10,072 customer r…