most citedTicketing System: A Descriptive Research on the Use of Ticketing System for Project Management and Issue Tracking in IT Companies

9 citations · 9 across the 1 of their papers we have counts for

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1 paper

cs.SE2022★ 9 cited

Ticketing System: A Descriptive Research on the Use of Ticketing System for Project Management and Issue Tracking in IT Companies

Kent Darryl Aglibar, Garret Christopher Alegre, Gerald Del Mundo +2

IT companies are popular in the present time as technology arises in the entire world. Incidents and Requests for either clients or company internal are hard to manually track as i…