most citedAlexa as an Active Listener: How Backchanneling Can Elicit Self-Disclosure and Promote User Experience

35 citations · 35 across the 1 of their papers we have counts for

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1 paper

cs.HC2022★ 35 cited

Alexa as an Active Listener: How Backchanneling Can Elicit Self-Disclosure and Promote User Experience

Eugene Cho, Nasim Motalebi, S. Shyam Sundar +1

Active listening is a well-known skill applied in human communication to build intimacy and elicit self-disclosure to support a wide variety of cooperative tasks. When applied to c…