most citedMaking the case for audience design in conversational AI: Rapport expectations and language ideologies in a task-oriented chatbot

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cs.CL2022★ 1 cited

Making the case for audience design in conversational AI: Rapport expectations and language ideologies in a task-oriented chatbot

Doris Dippold

Chatbots are more and more prevalent in commercial and science contexts. They help customers complain about a product or service or support them to find the best travel deals. Othe…