7 citations · 8 across the 3 of their papers we have counts for
3 papers
cs.LG2021★ 1 cited
Classifying the Unstructured IT Service Desk Tickets Using Ensemble of Classifiers
Ramya C, Paramesh S. P, Shreedhara K S
Manual classification of IT service desk tickets may result in routing of the tickets to the wrong resolution group. Incorrect assignment of IT service desk tickets leads to reassi…
cs.DB2011★ 7 cited
Preprocessing: A Prerequisite for Discovering Patterns in Web Usage Mining Process
C. Ramya, G. Kavitha, Dr. K. S. Shreedhara
Web log data is usually diverse and voluminous. This data must be assembled into a consistent, integrated and comprehensive view, in order to be used for pattern discovery. Without…
cs.DB2011
Preprocessing: A Prerequisite for Discovering Patterns in WUM Process
C. Ramya, K S Shreedhara, G Kavitha
Web log data is usually diverse and voluminous. This data must be assembled into a consistent, integrated and comprehensive view, in order to be used for pattern discovery. Without…