147 citations · 273 across the 24 of their papers we have counts for
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math.PR2014
A service system with on-demand agent invitations
Guodong Pang, Alexander L. Stolyar
We consider a service system where agents are invited on-demand. Customers arrive exogenously as a Poisson process and join a customer queue upon arrival if no agent is available.…
math.PR2014★ 147 cited
Pull-based load distribution in large-scale heterogeneous service systems
Alexander Stolyar
The model is motivated by the problem of load distribution in large-scale cloud-based data processing systems. We consider a heterogeneous service system, consisting of multiple la…
math.PR2014
Tightness of stationary distributions of a flexible-server system in the Halfin-Whitt asymptotic regime
Alexander L. Stolyar
We consider a large-scale flexible service system with two large server pools and two types of customers. Servers in pool 1 can only serve type 1 customers, while server in pool 2…