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math.OC2016
On the price of anarchy in a single server queue with heterogenous service valuations induced by travel costs
Refael Hassin, Irit Nowik, Yair Y. Shaki
This work presents a variation of Naor's strategic observable model (1969), by adding a component of customer heterogeneity induced by the location of customers in relation to the…
math.PR2016
Delay-minimizing capacity allocation in an infinite server queueing system
Refael Hassin, Liron Ravner
We consider a service system with an infinite number of exponential servers sharing a finite service capacity. The servers are ordered according to their speed, and arriving custom…