354 citations · 1.6k across the 74 of their papers we have counts for
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cs.AI2011★ 77 cited
Automatically Training a Problematic Dialogue Predictor for a Spoken Dialogue System
A. Gorin, I. Langkilde-Geary, M. A. Walker +2
Spoken dialogue systems promise efficient and natural access to a large variety of information sources and services from any phone. However, current spoken dialogue systems are def…
cs.AI2011★ 74 cited
An Application of Reinforcement Learning to Dialogue Strategy Selection in a Spoken Dialogue System for Email
M. A. Walker
This paper describes a novel method by which a spoken dialogue system can learn to choose an optimal dialogue strategy from its experience interacting with human users. The method…