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Erwin Zinser

1 paper here

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  • last author1

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  • cs.AI1

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most citedSemantic-ontological combination of Business Rules and Business Processes in IT Service Management

1 citations · 1 across the 1 of their papers we have counts for

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cs.AI2011★ 1 cited

Semantic-ontological combination of Business Rules and Business Processes in IT Service Management

Alexander Sellner, Christopher Schwarz, Erwin Zinser

IT Service Management deals with managing a broad range of items related to complex system environments. As there is both, a close connection to business interests and IT infrastru…

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