3 citations · 3 across the 1 of their papers we have counts for
2 papers
cs.CL2023★ 3 cited
The Saudi Privacy Policy Dataset
Hend Al-Khalifa, Malak Mashaabi, Ghadi Al-Yahya +1
This paper introduces the Saudi Privacy Policy Dataset, a diverse compilation of Arabic privacy policies from various sectors in Saudi Arabia, annotated according to the 10 princip…
cs.CL2022
Natural Language Processing in Customer Service: A Systematic Review
Malak Mashaabi, Areej Alotaibi, Hala Qudaih +2
Artificial intelligence and natural language processing (NLP) are increasingly being used in customer service to interact with users and answer their questions. The goal of this sy…