2 papers
cs.HC2026
CRM-Agent-Bench: Benchmarking Tool-Using Agents in Stateful Enterprise Environments
Monojit Banerjee, Zhujun Lan, Defu Cao
Deploying language agents in real applications demands more than the right answer: an agent must execute a multi-step business process correctly, follow domain-specific rules, and…
cs.CL2026
Salesforce Koa: An Enterprise Language Model for Agentic Tool Use
Zixiang Chen, Sufeng Niu, Yingchi Liu +23
We present Salesforce Koa, an enterprise language model built by post-training the open-weight Nemotron-3-Super-120B foundation model with reinforcement learning using Group Relati…