110 citations · 126 across the 3 of their papers we have counts for
3 papers
Characterizing Reading Time on Enterprise Emails
Xinyi Li, Chia-Jung Lee, Milad Shokouhi +1
Email is an integral part of people's work and life, enabling them to perform activities such as communicating, searching, managing tasks and storing information. Modern email clie…
Characterizing and Predicting Email Deferral Behavior
Bahareh Sarrafzadeh, Ahmed Hassan Awadallah, Christopher H. Lin +3
Email triage involves going through unhandled emails and deciding what to do with them. This familiar process can become increasingly challenging as the number of unhandled email g…
Mark My Words! Linguistic Style Accommodation in Social Media
Cristian Danescu-Niculescu-Mizil, Michael Gamon, Susan Dumais
The psycholinguistic theory of communication accommodation accounts for the general observation that participants in conversations tend to converge to one another's communicative b…