2 papers
cs.HC2026
Vibe Check: Understanding the Effects of LLM-Based Conversational Agents' Personality and Alignment on User Perceptions in Goal-Oriented Tasks
Hasibur Rahman, Smit Desai
Large language models (LLMs) enable conversational agents (CAs) to express distinctive personalities, raising new questions about how such designs shape user perceptions. This stud…
cs.HC2025
Multi-Tool Analysis of User Interface & Accessibility in Deployed Web-Based Chatbots
Mukesh Rajmohan, Smit Desai, Sanchari Das
In this work, we present a multi-tool evaluation of 106 deployed web-based chatbots, across domains like healthcare, education and customer service, comprising both standalone appl…