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cs.HC2026
Designing Digital Humans with Ambient Intelligence
Mengyu Chen, Pranav Deshpande, Runqing Yang +4
Digital humans are lifelike virtual agents capable of natural conversation and are increasingly deployed in domains like retail and finance. However, most current digital humans op…
cs.HC2024
Enabling Data-Driven and Empathetic Interactions: A Context-Aware 3D Virtual Agent in Mixed Reality for Enhanced Financial Customer Experience
Cindy Xu, Mengyu Chen, Pranav Deshpande +3
In this paper, we introduce a novel system designed to enhance customer service in the financial and retail sectors through a context-aware 3D virtual agent, utilizing Mixed Realit…