most citedAutomating Customer Service using LangChain: Building custom open-source GPT Chatbot for organizations

33 citations · 33 across the 1 of their papers we have counts for

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cs.CL2023★ 33 cited

Automating Customer Service using LangChain: Building custom open-source GPT Chatbot for organizations

Keivalya Pandya, Mehfuza Holia

In the digital age, the dynamics of customer service are evolving, driven by technological advancements and the integration of Large Language Models (LLMs). This research paper int…