most citedEvaluating Task-oriented Dialogue Systems: A Systematic Review of Measures, Constructs and their Operationalisations

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cs.CL2023★ 1 cited

Evaluating Task-oriented Dialogue Systems: A Systematic Review of Measures, Constructs and their Operationalisations

Anouck Braggaar, Christine Liebrecht, Emiel van Miltenburg +1

This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for exampl…