most citedChurn Prediction via Multimodal Fusion Learning:Integrating Customer Financial Literacy, Voice, and Behavioral Data

2 citations · 2 across the 1 of their papers we have counts for

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1 paper

cs.LG2023★ 2 cited

Churn Prediction via Multimodal Fusion Learning:Integrating Customer Financial Literacy, Voice, and Behavioral Data

David Hason Rudd, Huan Huo, Md Rafiqul Islam +1

In todays competitive landscape, businesses grapple with customer retention. Churn prediction models, although beneficial, often lack accuracy due to the reliance on a single data…