6 citations · 7 across the 2 of their papers we have counts for
2 papers
cs.CL2023★ 6 cited
A Multi-Task, Multi-Modal Approach for Predicting Categorical and Dimensional Emotions
Alex-Răzvan Ispas, Théo Deschamps-Berger, Laurence Devillers
Speech emotion recognition (SER) has received a great deal of attention in recent years in the context of spontaneous conversations. While there have been notable results on datase…
eess.AS2023★ 1 cited
End-to-End Continuous Speech Emotion Recognition in Real-life Customer Service Call Center Conversations
Yajing Feng, Laurence Devillers
Speech Emotion recognition (SER) in call center conversations has emerged as a valuable tool for assessing the quality of interactions between clients and agents. In contrast to co…