3 papers
cs.AI2026
Beyond Sentiment: A Multi-Agent Pipeline for Actionable Business Advice from Reviews
Kartikey Singh Bhandari, Tanish Jain, Archit Agrawal +3
Customer reviews contain valuable signals about service quality, but converting large-scale review corpora into actionable business recommendations remains difficult. Standard sent…
cs.CL2026
A Hybrid Supervised-LLM Pipeline for Actionable Suggestion Mining in Unstructured Customer Reviews
Aakash Trivedi, Aniket Upadhyay, Pratik Narang +2
Extracting actionable suggestions from customer reviews is essential for operational decision-making, yet these directives are often embedded within mixed-intent, unstructured text…
cs.AI2026
ReviewSense: Transforming Customer Review Dynamics into Actionable Business Insights
Siddhartha Krothapalli, Kartikey Singh Bhandari, Tridib Kumar Das +3
As customer feedback becomes increasingly central to strategic growth, the ability to derive actionable insights from unstructured reviews is essential. While traditional AI-driven…