3 papers
math.OC2026
Pricing in Queues with Abandonments: Optimal Policies and Practical Heuristics
Jieqi Di, Sigrún Andradóttir, Hayriye Ayhan
We investigate the optimal pricing strategy in a service-providing framework, where customers can leave the system prior to service completion. In this setting, a price is quoted t…
math.PR2026
Collaboration versus Specialization in Service Systems with Impatient Customers
Bihan Chatterjee, Sigrún Andradóttir, Hayriye Ayhan
We study tandem queueing systems in which servers work more efficiently in teams than on their own and customers are impatient in that they may leave the system while waiting for s…
eess.SY2025
Indifference-Zone Relaxation Procedures for Finding Feasible Systems
Yuwei Zhou, Sigrún Andradóttir, Seong-Hee Kim +1
We consider the problem of finding feasible systems with respect to stochastic constraints when system performance is evaluated through simulation. Our objective is to solve this p…