most citedBeyond Simulations: What 20,000 Real Conversations Reveal About Mental Health AI Safety

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cs.HC2026

Talking to a Human as an Attitudinal Barrier: A Mixed Methods Evaluation of Stigma, Access, and the Appeal of AI Mental Health Support

Caitlin A. Stamatis, Emma C. Wolfe, Matteo Malgaroli +1

Background: Many people who could benefit from therapy do not receive it. Conversational AI is increasingly used for mental health support, yet it is unclear which barriers AI help…