3 papers
cs.HC2026
Designing with Tensions: Older Adults' Emotional Support-Seeking Under System-Level Constraints in Conversational AI
Mengqi Shi, Tianqi Song, Zicheng Zhu +1
Older adults have increasingly turned to conversational AI as a source of emotional support. However, little is known about how emotionally supportive interactions are experienced…
cs.HC2026
Relational Co-Adaptation in Emotionally Supportive AI: Tensions in Authentic Emotional Interaction
Mengqi Shi
The rapid advancement of AI companionship systems has positioned them as scalable interventions for addressing social isolation. Current design approaches emphasize maximizing user…
cs.HC2026
When Humans Don't Feel Like an Option: Contextual Factors That Shape When Older Adults Turn to Conversational AI for Emotional Support
Mengqi Shi, Tianqi Song, Zicheng Zhu +1
Older adults are increasingly turning to conversational AI for emotional expression. While prior research has examined general attitudes toward AI companionship, little is known ab…