1 citations · 1 across the 2 of their papers we have counts for
2 papers
cs.AI2026
Beyond Task Success: Measuring Workflow Fidelity in LLM-Based Agentic Payment Systems
Donghao Huang, Joon Kiat Chua, Zhaoxia Wang
LLM-based multi-agent systems are increasingly deployed for payment workflows, yet prevailing metrics, Task Success Rate (TSR) and Agent Handoff F1-Score (HF1), capture only final…
cs.MA2026★ 1 cited
A Novel Hierarchical Multi-Agent System for Payments Using LLMs
Joon Kiat Chua, Donghao Huang, Zhaoxia Wang
Large language model (LLM) agents, such as OpenAI's Operator and Claude's Computer Use, can automate workflows but unable to handle payment tasks. Existing agentic solutions have g…