9 papers
Reflections and New Directions for Human-Centered Large Language Models
Caleb Ziems, Dora Zhao, Rose E. Wang +55
Large Language Models (LLMs) are increasingly shaping the private and professional lives of users, with numerous applications in business, education, finance, healthcare, law, and…
The Rise of AI Companions: Interaction with AI Companions and Psychological Well-being
Yutong Zhang, Dora Zhao, Jeffrey T. Hancock +2
As large language model (LLM)-enhanced chatbots become increasingly expressive and socially responsive, many users begin forming companionship-like bonds with them. This study inve…
Behavior Latticing: Inferring User Motivations from Unstructured Interactions
Dora Zhao, Michelle S. Lam, Diyi Yang +1
A long-standing vision of computing is the personal AI system: one that understands us well enough to address our underlying needs. Today's AI focuses on what users do, ignoring wh…
Whose Knowledge Counts? Co-Designing Community-Centered AI Auditing Tools with Educators in Hawai`i
Dora Zhao, Hannah Cha, Michael J. Ryan +5
Although generative AI is being deployed into classrooms with promises of aiding teachers, educators caution that these tools can have unintended pedagogical repercussions, includi…
Value Alignment of Social Media Ranking Algorithms
Farnaz Jahanbakhsh, Dora Zhao, Tiziano Piccardi +4
While social media feed rankings are primarily driven by engagement signals rather than any explicit value system, the resulting algorithmic feeds are not value-neutral: engagement…
Mapping the Spiral of Silence: Surveying Unspoken Opinions in Online Communities
Dora Zhao, Diyi Yang, Michael S. Bernstein
We often treat social media as a lens onto society. How might that lens distort the popularity of political and social viewpoints? We examine discrepancies between publicly posted…