137 citations · 154 across the 11 of their papers we have counts for
6 papers · 1 filter
Heavy traffic analysis of roving server networks
Marko Boon, Rob van der Mei, Erik Winands
This paper studies the heavy-traffic (HT) behaviour of queueing networks with a single roving server. External customers arrive at the queues according to independent renewal proce…
Queueing networks with a single shared server: light and heavy traffic
Marko Boon, Rob van der Mei, Erik Winands
We study a queueing network with a single shared server, that serves the queues in a cyclic order according to the gated service discipline. External customers arrive at the queues…
Waiting times in queueing networks with a single shared server
Marko Boon, Rob van der Mei, Erik Winands
We study a queueing network with a single shared server that serves the queues in a cyclic order. External customers arrive at the queues according to independent Poisson processes…
Applications of polling systems
Marko Boon, Rob van der Mei, Erik Winands
Since the first paper on polling systems, written by Mack in 1957, a huge number of papers on this topic has been written. A typical polling system consists of a number of queues,…
Separation of timescales in a two-layered network
Maria Vlasiou, Jiheng Zhang, Bert Zwart
We investigate a computer network consisting of two layers occurring in, for example, application servers. The first layer incorporates the arrival of jobs at a network of multi-se…
Fluid Approximation of a Call Center Model with Redials and Reconnects
Sihan Ding, Maria Remerova, Rob van der Mei +1
In many call centers, callers may call multiple times. Some of the calls are re-attempts after abandonments (redials), and some are re-attempts after connected calls (reconnects).…